Accessibility Statement

Relating To You is committed to providing an inclusive and respectful service. I aim to ensure that as many people as possible can access counselling and wellbeing support, and I recognise that accessibility needs vary from person to person.

This statement outlines the accessibility of both face-to-face and online counselling services, so you can make an informed choice about what works best for you.

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Face-to-Face Counselling

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Face-to-face counselling sessions take place at my personal residence. While this setting offers a quiet and private therapeutic environment, there are some physical access limitations that clients should be aware of.

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Access and Environment

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• Parking is available on the road outside the property

• There is a step up to the pathway leading to the house

• There is a step up into the house

• The counselling room is located up one flight of stairs

• Unfortunately, there is no step-free or wheelchair access

• A bathroom is available for client use if required

Due to these factors, the premises may not be suitable for individuals with certain mobility needs.

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Online Counselling

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Online counselling is available via Zoom and may be a more accessible option for clients who:

• Have mobility difficulties

• Experience chronic pain or fatigue

• Prefer not to travel

• Require greater flexibility or comfort in their own space

Online sessions are conducted in a confidential and private setting. Clients are encouraged to use a quiet space and headphones where possible to support privacy.

If Zoom is not accessible for you, alternative arrangements (such as telephone sessions) can be discussed where appropriate.

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Individual Access Needs

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I recognise that accessibility is not one-size-fits-all. If you have specific access needs or concerns, you are warmly encouraged to contact me before booking so we can explore whether:

• Online counselling may be more suitable

• Adjustments can be made to support your participation

• Another service or referral would better meet your needs

My intention is always to work collaboratively, openly, and ethically in your best interests.

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Contact

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If you would like to discuss accessibility or ask questions before booking, please contact:

Catherine Taylor
Relating To You
Email: catheetaylor@protonmail.com
Phone: 07305 357566